What does our Certification guarantee?

• More than 100 quality measures: We thoroughly evaluate every aspect of oncology care.

 

• Comprehensive Patient Care Plan: We design personalised care to cover all patient needs.

 

• Systemic treatments: We ensure that the prescription, preparation and administration of treatment are carried out with the highest standards in quality and safety

 

• Staff qualifications: We have a highly qualified, well-trained team.

 

• Meticulous documentation: We maintain detailed medical records for optimal monitoring.

 

• Continuous monitoring and assessment: We monitor the health level, emotional well-being, pain management and adherence to treatment in our patients

 

• Preparation for Emergencies: We are prepared for any emergency situation which may arise.

What does our Certification guarantee?

• o Identification of opportunities for improvement: We focus on continuous improvement.

 

• Quality policy: reflects our commitment to excellence in healthcare

 

• Internal Audit System: ensures compliance with high standards.

 

• Risk and Opportunity Assessment: prioritises patient safety.

 

• Indicators of improvement: We measure our performance to constantly improve.

 

• Training plan: ensures a highly capable team of staff who undergo continuous training.

 

• Patient Satisfaction: assessed with periodic surveys, with an average NPS of 83 in 2023.

 

• Assessment of the work environment: fosters a positive work environment.

 

• Supplier Evaluation: ensures top level services.

 

• Non-conformity system and corrective action: improves the quality of our services.

 

What does our Certification guarantee?

• Quality controls and calibration: We ensure data accuracy and precision through rigorous calibration and quality controls.

 

• Quality controls with F-18: We guarantee the quality of our PET-TC through specific controls using F-18.

 

• Accuracy of PET SUV Index: We maintain PET SUV index accuracy within +/- 10%, meeting demanding accuracy standards.

 

• Annual Image Quality Assessment: We perform detailed image quality assessments using different volumes through a NEMA phantom.

 

• Innovative Technology: We use advanced technology to ensure maximum accuracy in all our images.