tratamientos médicos en marbella
tratamientos médicos en marbella

Privacy – Extended information

The Privacy Policy is part of the General Conditions that govern this Website.

 

Who is responsible for the processing of your data?

HC Hospitales, S.L. CIF: B79962122
Domicilio: Calle Ventura del Mar 11, C.P. 29660, de Nueva Andalucía, Marbella.
Tfno: 952 908 628
Mail: lopd@hcmarbella.com

 

You can contact us in any way to communicate with us.
You can go to our Delegate of Data Protection: Hernando Domínguez, to malaga@prodat.es

 

Our files are registered with the Spanish Agency for Data Protection in accordance with current legislation and development regulations.

 

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend you to review it, and if you have registered and access your account or profile, you will be informed of the changes.

 

If you are one of the following groups, consult the following information:

 

WEB CONTACT

What data do we collect through the Web?

 

We can treat your IP, what operating system or browser you use, and even the duration of your visit, anonymously. If you provide us with information in the contact form, you will identify yourself in order to contact you, if necessary.

 

With what aims we will treat your personal data?

 

• Answer your questions, requests or requests.
• Manage the requested service, answer your request, or process your request.
• Information by electronic means, that relate to your request.
• Commercial information or events by electronic means, as long as there is express authorization.
• Perform analysis and improvements on the Web, about our products and services. Improve our commercial strategy. estrategia comercial.
• Send informqation by email, if you authorize us.

 

What is the legitimacy for the treatment of your data?
The acceptance and consent of the interested party: In those cases where to complete an application it is necessary to fill in a form and click on the submit button, the completion of which will necessarily imply that you have been informed and have expressly granted your consent to the content of the clause annexed to said form or acceptance of the privacy policy.

 

All our forms have the symbol * in the required data. If you do not provide these fields, or do not check the acceptance policy checkbox of the privacy policy, the sending of the information will not be allowed. It usually has the following formula: “□ I am over 18 and I have read and accept the Privacy Policy.”

 

+ CONTACTS OF THE NEWSLETTER

What data do we collect through the newsletter?

On the Web, you can subscribe to the Newsletter, if you provide us with an email address, to which the same will be sent.
We will only store your email in our database, and will proceed to send you emails periodically, until you request the cancellation, or stop sending emails.

 

The Newsletter can have Web beacon, which confirms statistically if you have opened it, at what time or how many times. We use it to study the best shipping times and what interests you, but we will not have personal information about you, just your email.
In addition, the mailing application is from the USA, and there may be an international transfer of data to servers in that country, but protected by the Privacy Shield.

 

You will always have the option to unsubscribe, in any communication.

With what aims we will treat your personal data?

• Manage the requested service.
• Information by electronic means, that relate to your request.
• Commercial information or events by electronic means, as long as there is express authorization.
• Perform analysis and improvements in mailing, to improve our business strategy.

 

What is the legitimacy for the treatment of your data?

Acceptance and consent of the interested party: In those cases where you subscribe, it will be necessary to accept a checkbox and click on the submit button. This will necessarily imply that you have been

 

If you do not check the acceptance policy of the privacy policy, the sending of the information will not be allowed. It usually has the following formula: “□ I am over 18 and I have read and accept the Privacy Policy.”

 

 

+ PATIENTS
With what aims we will treat your personal data?

 

• Management of the medical consultation. Provision and healthcare, treating your health data. The data will depend on the contracted services, which are very extensive. In the Legal Notice, you can see all the services we have.
• Information by electronic means, that relate to your request.
• Commercial information or events by electronic means, as long as there is express authorization.
• Manage the administrative, communications and logistics services carried out.
• Carry out the corresponding transactions. Billing and declaration of the appropriate taxes. Control and recovery management.
• Your medical history, in case you authorize us, will be used for training of different professionals who enter the center, studying their clinical cases, with the sole purpose of training in the subject.
• Your medical history will be used, if authorized, for clinical research. Doctors can study the different clinical stories about a disease to draw conclusions and improve care practice.
• Covid Test.

 

What is the legitimacy for the treatment of your data?

The legal basis is your consent.

 

+ CLIENTS

With what aims we will treat your personal data?

• Preparation of the budget and monitoring thereof by means of communications between both parties.
• Information by electronic means, that relate to your request.
• Commercial information or events by electronic means, as long as there is express authorization.
• Manage the administrative, communications and logistics services performed by the Responsible.
• Carry out the corresponding transactions. Billing and declaration of the appropriate taxes. Control and recovery management.

 

What is the legitimacy for the treatment of your data?

The legal basis is your consent.

 

+ PROVIDORS
With what aims we will treat your personal data

• Information by electronic means, that relate to your request.
• Commercial information or events by electronic means, as long as there is express authorization.
• Manage the administrative, communications and logistics services performed by the Responsible.
• Carry out the corresponding transactions. Billing and declaration of the appropriate taxes. Control and recovery management.

 

What is the legitimacy for the treatment of your data?

The legal basis is the acceptance of a contractual relationship, or otherwise your consent to contact us or offer your products by any means.

 

+ PARTNERS

With what aims we will treat your personal data?

• Organization of the actions necessary to achieve the aims of society.
• Internal management and legal compliance of the same.
• Call for meetings.
Carry out the corresponding transactions.
• Declaration of the appropriate taxes.

 

What is the legitimacy for the treatment of your data?

The legal basis is contractual, the acceptance of a contract for the sale or purchase of shares or similar, or participation in the incorporation of the company.

 

+ CONTACTS SOCIAL NETWORKS

With what aims we will treat your personal data?

• Answer your questions, requests or requests.
• Manage the requested service, answer your request, or process your request.
• Connect with you and create a community of followers.

What is the legitimacy for the treatment of your data?

The acceptance of a contractual relationship in the environment of the corresponding social network, and in accordance with its Privacy policies:
Facebook http://www.facebook.com/policy.php?ref=pf
Instagram https://help.instagram.com/155833707900388
Twitter http://twitter.com/privacy
Linkedin http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
Pinterest https://about.pinterest.com/es/privacy-policy
Google* http://www.google.com/intl/es/policies/privacy/
*(Google+ y Youtube)

 

How long are we going to keep personal information?

We can only consult or cancel your data in a restricted way by having a specific profile. We will treat them as long as you leave us following us, being friends or giving “like”, “follow” or similar buttons.
Any rectification of your data or restriction of information or publications must be made through the configuration of your profile or user in the social network itself.

 

 

+ VIDEO SURVEILLANCE
With what aims we will treat your personal data?

• Video surveillance of our facilities.
• Control of our employees.
• Sometimes they can be assigned to the courts and tribunals for the exercise of legitimate actions.
• Postoperative viewing, with your consent.

 

What is the legitimacy for the treatment of your data?

The unequivocal consent of the interested party when accessing our facilities after viewing the informative poster of the video surveillance zone.

 

+ JOBSEEKERS
With what aims we will treat your personal data?

• Organization of selection processes for hiring employees.
• Cite yourself for job interviews and evaluate your candidacy.
• If you have given us your consent, we can keep your CV for new calls for employment.
• If you have given us your consent, we can assign it to collaborating or related companies, with the sole purpose of helping you find a job.

 

What is the legitimacy for the treatment of your data?
The legal basis is your unequivocal consent, when you give us your CV and receive and sign information regarding the treatments we are going to carry out.

 

+ CEDENTS OF IMAGES

 

With what purposes are we going to treat your personal data?
• Use of images to publish in RRSS, on the web; promoting our services, or to document clinical cases on the web exhibitions etc.

 

What is the legitimacy for the treatment of your data?
The legal basis is your consent

 

Do we include personal data of third parties?

In addition to treating the data provided by the holders, these can usually provide us with information from relatives or doctors, as contact persons or for sending or receiving reports. If you have signed the document of transfer of images, we can use it to:
1. Reproduction, distribution and public communication, within the scope of the company, by any means currently known, and distributed in printed format or through the internet and other services of the information society.
2. The reproduction, distribution and public communication of the resulting work for its incorporation into a printed or digital format.
3. The reproduction, distribution, public communication and transformation of fragments.
4. This assignment has no limitation in terms of temporal or territorial scope.

 

 

If you provide us with data from third parties, you must first inform and request your consent to said persons, or otherwise you will exempt us from any responsibility for the breach of this requirement.

 

And the data from minors?

We do not deal with data of children under 18 years old except for exceptions, therefore, refrain from providing them without parental consent, if you are not that old.

 

Will we make communications by electronic means?

• They will only be made to manage your request, if it is one of the means of contact you have given us.
• If we make commercial communications, but they will have been previously and expressly authorized by you.

 

What security measures do we apply?

You can rest assured: We have adopted an optimal level of protection of the Personal Data that we handle, and we have installed all the means and technical measures at our disposal according to the state of technology to avoid loss, misuse, alteration, unauthorized access and Theft of Personal Data.

 

To which recipients will your data be communicated?

Your data will not be transferred to third parties, except legal obligation. Specifically, the State Agency of the Tax Administration and banks and financial entities will be informed about the collection of the service provided or product purchased as those responsible for the treatment necessary for the execution of the agreement.

 

If you authorize us to give your reports to the doctors who send you to our facilities to do the tests we can give them to them.

 

You may also have authorized us to give information, and even reports, to family members.

 

When we order it, the web development and maintenance company or the hosting company will have access to our website. They will have signed a contract to provide services that requires them to maintain the same level of privacy as we do.

 

Any international transfer of data when using American applications, will adhere to the Privacy Shield agreement, which guarantees that American software companies comply with European data protection policies regarding privacy.

 

In the event that you are an employee of a company that pays you the covid test, we will transfer the result (positive or negative) to your company, based on public interest and legal obligation.

 

What rights do you have?

• To know if we are treating your data or not.
• To access your personal data.
• To request the rectification of your data if they are inaccurate.
• To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent granted.
• To request the limitation of the treatment of your data, in some cases, in which case we will only keep them in accordance with current regulations.
• To carry your data, which will be provided in a structured, commonly used or mechanical reading format. If you prefer, we can send them to the new manager you designate. It is only valid in certain cases.
• To file a claim with the Spanish Data Protection Agency, if you believe that we have not treated you correctly.
• To revoke consent for any treatment for which you have consented, at any time.

If you modify any information, we thank you for telling us to keep them updated.

 

Do you want a form for the exercise of Rights?

• We have forms for the exercise of your rights, ask for them by email or if you prefer, you can use the ones elaborated by the Spanish Data Protection Agency or third parties.
• These forms must be signed electronically or accompanied by a photocopy of the DNI.
• If someone represents you, you must attach a copy of your ID, or sign it with your electronic signature.
• The forms can be presented in person, sent by letter or by mail at the address of the person responsible at the beginning of this text.

 

How long did it take to answer the Exercise of Rights?

It depends on the right, but at most one month from your request, and two months if the subject is very complex and we notify you that we need more time.

 

Do we treat cookies?

If we use other types of cookies that are not necessary, you can consult the cookies policy in the corresponding link from the beginning of our website.

 

How long are we going to keep your personal information?

• Personal data will be maintained while you are still connected with us.
• Once you dissociate, the personal data processed in each purpose will be maintained during the legally stipulated deadlines, including the period in which a judge or court may request them, taking into account the limitation period for legal actions.
• The clinical history can be saved for 10 years.
• The data processed will be maintained as long as the aforementioned legal deadlines do not expire, if there is a legal maintenance obligation, or if the legal term does not exist, until the interested party requests their suppression or revokes the consent granted.
• We will keep all the information and communications related to your purchase or to the provision of our service, while the guarantees of the products or services last, to attend to possible claims.
• In each treatment or type of data, we provide you with a specific period, which you can consult in the following table:

 

File Document Preservation
Clients Invoices 10 years
Forms and vouchers 15 years
Contracts 5 years
Human Recources Wages bills, contrybutory and social security bulletins etc 10 years
Curriculums Until the end of the selection process, and 1 more year with your consent
Documents for compensation for dismissal.

Contracts

Data of temporary workers.

4 years
Worker’s file Up to 5 years after the withdrawal.
Marketing Databases or web visitors While the treatment lasts.
Providors Invoices 10 years
Contracts 5 years
Access control and video surveillance List of visitors 30 days
Videos 30 days locking

3 years destruc

Accounting Books and accounting documents.

Partner agreements and board of directors, company bylaws, minutes, board of directors regulation and delegated committees.

Financial statements, audit reports

Records and documents related to grants

6 years
Fiscal Take over the administration of the company, rights and obligations related to the payment of taxes.

Administration of dividend payments and tax withholdings

10 years
Information about the intra-group price Establishments 18 years

8 years for intra-group transactions for price agreements

Security and Health Medical Records of Workers 5 years
Environment Information chemical or substantially dangerous substances 10 years
Documents relating to environmental permits

While the activity is taking place.

3 years after the closing of the activity

10 years (statute of limitations)

Records on recycling or waste disposal 3 years
Subsidies for cleaning operations must keep the documents of rights and obligations, receipts and payments. 4 years
Reports on accidents 5 years
Insurances Insurance policies 6 years (general rule)

2 years (damages)

5 years (personal)

10 years (life)

Purchases Register all deliveries of goods or services, intra-community acquisitions, imports and exports for VAT purposes 5 years
Legal Documents Intellectual and Industrial Property.

Contracts and agreements

5 years
Permits, licenses, certificates 6 years from the expiration date of the permit, license or certificate.

10 years (criminal prescription)

Confidentiality and non-competition agreements Always the term of the obligation or confidentiality
Data Protection Act (spanish LOPD) Treatment of personal data, if different from the treatment notified to the Spanish data protection agency. 3 years
Personal data of employees stored in the networks, computers and communications equipment used by them, access controls and internal management / administration systems 5 years

 

Online appointment and download of test results through My HC.

Tel.: +34 952 908 628

952908898 Oncology
951829978 Diagnosis by imaging
951829947 Gynecology
952908897 Fertility
951829947 Physiotherapy

 

     

     

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    Responsible: HC Hospitales, S.L. Purpose: Managing the appointment process. Sending you information by newsletter, upon your acceptance. Duration: The data is deleted once the information has been provided to you, unless you contract our services or request us to contact you in the future. With regard to the newsletter, the data is deleted when you unsubscribe from it. Recipients: We do not disclose your data to any other party. Rights: To access, rectify, and delete your data, as well as further rights explained in the additional information webpage: https://clientes.prodat.es/privacidad/MLG/HCMARBELLA

     

    Patient Services

    • 900877454 Call Center
    • 952908898 Oncology
    • 951829978 Diagnosis by imaging
    • 951829947 Gynecology
    • 952908897 Fertility
    • 952908131 Hospital pharmacy

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